Legal notice / Privacy policy

Legal notice

Antonio Reyes – Mina Providencia S.A.R.L. (ARMIPRO)
E-Mail: mina.providencia@telefonica.net

Mina Providencia customer service contact:

Something on your mind? You can contact us at any time via our contact form or sending us an email at: mina.providencia@telefonica.net

Privacy policy

Your privacy is important to us and we are committed to always be open and transparent about how we process our customers’ data. In this privacy policy we explain what personal data we collect, why we collect the data and how we process the data. We also explain how you can verify, correct or remove your personal information if you so wish.

Last updated: (2019-02-01)

Mina Providencia S.A.R.L. (“us”, “we”, or “our”) operates http://www.minaprovidencia.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Who is responsible?

Armipro – Mina Providencia S.A.R.L. is responsible for the collection and processing of your personal data in Spain.

Personal data we collect

We can collect and process personal data in many different situations and for a variety of purposes. When you visit our web page, contact our customer service, or communicate with us using any of the available channels we collect information to improve our service to you.

We can also obtain data from third parties. In all cases, data obtained from external providers is treated with the same care and security as any other personal data we handle. If you choose to withhold any personal data requested by us, it may not be possible for you to gain access to all sections of the website.

The data we collect depends on what data is required to be able to provide a specific service.

How long do we retain your personal data?

We retain your personal data for as long as we consider necessary or appropriate in order to comply with valid legislation, or as long as it is necessary for the purposes for which it was collected.

We delete your personal data as soon as it is no longer needed.

How we use personal data?

We use the personal data that you have provided us with or the personal data we have collected, to provide you with the best possible service when searching for or contacting customer service. We also use the data to analyse customer behaviour to optimize our website, marketing material and activities.

We may process your personal data for one or several purposes, for example:

• Product and customer services
• Communication with customers
• Competitions and organization of events
• Analysing customer behaviour
• Direct marketing

For all types of processing we make sure to define a clear purpose and to establish a legal basis for the processing of your data.

Cookies and similar technologies

On our website uses cookies and similar technologies. Cookies are small data files that are created on the device you use to visit our website, such as a computer, tablet, smartphone or smartwatch. Where we refer below to ‘cookies’, we also mean other comparable technologies.

Cookies enable us to recognise your web browser. This is useful because then you don’t need to repeatedly input your data, specify choices, or modify your settings. It also means we can improve the performance of our website and better understand visitor behaviour on our website, and other parties can learn about your surfing behaviour so that they can show personalised advertisements across several websites and omit non-relevant advertisements.

Our cookie policy is available here, Cookie Policy.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Ensuring the security of personal data

We are taking appropriate technical and organizational measures to protect the confidentiality and integrity of your personal data. We protect your personal data from unauthorized or accidental destruction, accidental loss, technical errors, falsification, theft or unlawful use, and also from unauthorized amendment, copying, access or other unauthorized processing.

You should be aware, however, that the transmission of information via the Internet and other electronic media creates certain security risks, and that we can give no guarantee of the safety of information transmitted to us by these means.

Access to your information, correction or deletion

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the contact information below.

If any piece of information is incorrect, we will make an update at your request.

You can also ask us to delete your data and not to use it again. If you have given your permission for the use of your information, you can withdraw that permission. However we may be required to store data for which you revoked your permission.

Please be aware that deleting your data may limit our ability to provide you with services related to our products, e.g. proof of warranty.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

• By email: mina.providencia@telefonica.net
• By contacting our customer service via our contact form.

Updating the data protection policy

From time to time, at our own discretion and without prior warning, we may update, amend, supplement or otherwise revise this data protection statement, as a result of which your personal data previously collected by us may be processed in a significantly different way. We recommend that you regularly check whether our data protection statement has been updated.